Frequently Asked Questions (FAQ)

Our counsellors provide a warm, non-judgmental space where you’ll feel heard and understood. We actively listen and offer strategies tailored to your unique needs. Counselling is a partnership, we’ll work together to develop a customized treatment plan, helping you gain insights, set achievable goals, and feel empowered to move forward. 

The frequency of sessions depends on your individual needs. Many clients begin with weekly 60-minute sessions, but higher frequency may be recommended for specific concerns. We’ll work together to develop a flexible schedule that suits your life and ensures consistency in your progress. 

Our counsellors hold Master’s degrees and are Registered Clinical Counsellors (RCC) with BCACC. They are trained in evidence-based techniques and continually pursue professional development to stay up-to-date with the latest practices. All counsellors adhere to a strict ethical code and maintain the highest standards of care. 

 Getting started is easy! Simply visit the Services section on our website to book your first session. During this initial appointment, we’ll discuss your goals and create a tailored plan to guide your counselling journey. 

• Individual Sessions:
   
  • Online (60 min): $165 + tax
     
  • In-Person (60 min): $165 + tax
     
  • In-Person (90 min): $247.50 + tax
     
  • Online (90 min): $247.50 + tax
     
• Couples Sessions:
   
  • Online (60 min): $190 + tax
     
  • In-Person (60 min): $190 + tax
     
  • In-Person (90 min): $285 + tax
     
  • Online (90 min): $285 + tax
     
• Family Sessions:
   
  • Online (60 min): $200 + tax
     
  • Online (90 min): $300 + tax
     
  • In-Person (90 min): $300 + tax
     
• Clinical Supervision:
   
  • In-Person (60 min): $200 + tax
     

We accept all major credit cards for payment. Many insurance plans provide coverage for mental health services, please check with your provider to verify your benefits. Payment is due at the end of each session. If you require financial assistance, we offer sliding scale fees. Please contact us directly for more information.

 We take your privacy seriously and uphold strict confidentiality standards. However, there are certain exceptions where confidentiality may need to be broken (e.g., legal obligations, risk of harm to yourself or others). All counselling notes and records are securely stored, and sessions are held in private, either virtually or in-person.  For more details, please visit our Privacy Policy.